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Account Manager
Our client is a high-growth SaaS company providing an integrated suite of software solutions to enterprise clients across the globe. With consistent double-digit growth since 2020, the company now serves thousands of organizations in over 60 countries, including many publicly listed companies. Backed by a strong international presence and a bold vision for continued expansion, this is a great time to join a scaling team.
As a Bilingual Account Manager, you will focus on expanding relationships within the existing client base- driving renewals, increasing adoption, and identifying opportunities to grow accounts through strategic upsell and cross-sell initiatives.
Key Responsibilities
As a Bilingual Account Manager, you will focus on expanding relationships within the existing client base- driving renewals, increasing adoption, and identifying opportunities to grow accounts through strategic upsell and cross-sell initiatives.
Key Responsibilities
- Build and maintain strong relationships across a portfolio of enterprise clients
- Lead contract renewals and drive retention
- Identify and execute on upsell and cross-sell opportunities
- Collaborate with internal teams to resolve client needs and deliver a high-quality experience
- Work Environment: Hybrid (3 days/week) from our downtown Montreal office
- Client Focus: Primarily Quebec-based accounts, with occasional travel across Canada
- Team Culture: Fast-paced, collaborative, and internationally minded
- Base Salary: $70,000- $80,000
- OTE: $130,000- $140,000+ (uncapped commission structure)
- Comprehensive benefits including health coverage, retirement matching, and profit-sharing bonuses
- Additional perks such as lunch stipends, wellness programs, and family-focused allowances
- 3–5 years of experience in account management, customer success, or B2B sales
- Fully bilingual in English and French (spoken and written)
- Customer-focused with a strong commercial mindset
- Willingness to travel to client sites across Quebec and Canada
- Experience in or excitement for working in an international SaaS environment
- Strong communication, organization, and problem-solving skills
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Job Perks
- Medical benefits